Return and Refund Policy

Thank you for supporting Ravenwood Apothecary.

Due to the nature of our handmade bath and body products, we cannot accept returns or exchanges on opened or used items.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello.ravenwoodapothecary@gmail.com. Include your order number and photos of the issue so we can help resolve it.

Unused and unopened items may be eligible for return within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the error was ours.

Refunds are processed to the original payment method once approved.

For questions regarding returns or refunds, please contact hello.ravenwoodapothecary@gmail.com.